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Immens CRM Core

Type: PRO | Version: 2.2.5 | WP: WordPress 5.8+ | PHP: PHP 7.4+ Slug: immens-crm-core

Enterprise-grade CRM for WordPress with contact management, pipelines, automations, email marketing, lead scoring, AI analytics, live chat, proposals and contracts. 36+ dedicated database tables for high performance.

Features

  • Contact management with custom fields, duplicates, merge, CSV import/export
  • Sales pipelines with customizable stages and drag-and-drop Kanban
  • Visual automation engine with 15+ triggers and 12+ actions
  • Email marketing with sequence campaigns, open/click tracking, bounce handling
  • AI Analytics and AI Assist (Gemini provider, AI Writer)
  • Automatic lead scoring with customizable rules
  • Live chat with integrated AI chatbot
  • Meeting booking with public shortcode
  • Web-to-Lead forms with drag-and-drop builder
  • Commercial proposals and contracts with e-signature
  • WooCommerce integration (orders, revenue, products)
  • Google Sheets and Google Docs integration
  • Incoming and outgoing webhooks
  • Reports and dashboard with Chart.js
  • RBAC with 16 granular permissions and 4 predefined roles
  • Multi-currency, PWA, GDPR compliance
  • Email Guard with 10 DNSBL blacklist monitoring
  • Team management with contact assignment and @mentions
  • 68 REST endpoints (immens-crm/v1) and 53 hooks

Plugin structure

The plugin is organized into hubs accessible from the Immens CRM menu:

  • Admin sections: Dashboard, Contacts Hub, Sales Hub, Marketing Hub, Email Guard, Automation Hub, Tools Hub, Settings, Proposals, Contracts, Tasks, AI Assist
  • Modules: 38 modules in 5 areas (Contacts & Data, Sales, Marketing, Automation & AI, System & Integrations)
  • REST API: reference of the 68 endpoints
  • Hooks and filters: developer reference

FAQ

Does the CRM require WooCommerce?

No, it is standalone: WooCommerce integrations (orders, revenue, products) are optional.

Where is the data stored?

In 36+ dedicated database tables, for high performance even with large contact volumes.

How do I create a sales pipeline?

From the Sales Hub > Pipelines: create customized stages and manage contacts with drag-and-drop Kanban.

Is it compatible with form builders?

Yes: native integrations with Contact Form 7, Fluent Forms and Forminator for web-to-lead generation.

How do I enable proposals and contracts?

From Settings > Modules/Proposals tabs: enable the modules and the dedicated menu items will appear.

→ Go to installation | → Configuration | → API

Studio Immens - Technical documentation